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Effective Date: 2/4/2026

At Courtney Virtual Solutions, we provide virtual administrative and support services to contractors, service-based businesses, and independent professionals. We respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.

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Information We Collect

We may collect personal and business-related information that you voluntarily provide, including but not limited to:

• Full name

• Business name and contact information

• Email address and phone number

• Project details, service requests, and intake responses

• Client, vendor, or subcontractor contact information (when provided by you)

• Billing or invoicing information (excluding full payment card details)

We may also automatically collect limited technical information, such as:

• IP address

• Browser and device type

• Pages viewed and interaction data

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How We Use Your Information

Information collected is used to:

• Communicate with you regarding inquiries, onboarding, and services

• Provide virtual administrative, customer service, scheduling, bookkeeping, and operational support

• Manage contractor workflows, documentation, and internal processes

• Improve our services, systems, and website performance

• Maintain records for business, legal, and contractual purposes

We do not sell, rent, or share your information for marketing purposes.

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​Client, Customer, and Third-Party Data

As part of our services, clients may provide access to or share information related to:

• Their customers or leads

• Subcontractors or vendors

• Project-related documentation

This information is used solely to perform contracted services and is handled confidentially. Clients remain the data owners of any third-party information provided to us.

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​Forms, Platforms, and Third-Party Tools

Our website and services may utilize secure third-party platforms, including but not limited to:

• Wix (website hosting and analytics)

• Google Forms (client intake and submissions)

• Google Sheets (secure data storage and workflow tracking)

• Email and scheduling platforms used for communication and coordination

Use of these platforms is subject to their respective privacy policies.

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​Cookies and Analytics

We may use cookies or similar technologies to analyze website traffic and improve functionality. You can manage cookie preferences through your browser settings.

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​Data Security

We implement reasonable administrative and technical safeguards to protect personal and business information. Access to sensitive data is limited to authorized personnel only. While we take security seriously, no online transmission or storage system can be guaranteed as 100% secure.

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​Data Retention

We retain personal and business information only for as long as necessary to fulfill service obligations, comply with legal requirements, or maintain business records. Information may be securely deleted upon request, subject to contractual and legal obligations.

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​Your Rights and Choices

You may request to:

• Access or update your personal or business information

• Request deletion of non-essential data

• Opt out of non-service-related communications

Requests may be submitted using the contact information below.

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​Children’s Privacy

Our services are intended for business use and are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

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​Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised effective date.

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​Contact Information

For questions regarding this Privacy Policy or your information, please contact:

Courtney Virtual Solutions
Email: admin@courtneyvirtualsolutions.com